Terms and Conditions

Welcome to Supreme Lane. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Reservations and Booking

• All reservations must be made in advance through our website, phone, or authorized partners.

• Booking confirmation is subject to availability.

• Supreme Lane reserves the right to decline any booking at our discretion.

2. Pricing and Payment

• Prices are quoted in USD and are subject to change without prior notice.

• Payment must be completed at the time of booking or upon service completion, depending on the arrangement.

• We accept major credit cards, debit cards, and authorized payment methods.

• Additional fees may apply for tolls, parking, gratuities, waiting time, or special requests.

3. Cancellations and Refunds

• Cancellations made at least 24 hours prior to the scheduled pickup time are eligible for a full refund.

• Cancellations made less than 24 hours before the service may incur a cancellation fee.

• No-shows or late cancellations may result in a full charge for the service.

4. Flight Delays and Changes

• For airport transfers, Supreme Lane monitors your flight status to accommodate delays or early arrivals.

• Clients are required to provide accurate flight information at the time of booking.

• Additional waiting charges may apply if the client is delayed beyond a reasonable grace period after flight arrival.

5. Waiting Time

• A complimentary waiting period applies depending on the service type (e.g., 15 minutes for airport pickups).

• Beyond this, waiting time will be billed at the standard hourly rate.

6. Conduct and Safety

• Passengers must comply with all safety regulations, including the use of seat belts.

• Smoking, alcohol consumption, or illegal activities are strictly prohibited in the vehicles.

• Supreme Lane reserves the right to refuse service or terminate a ride if passenger behavior is deemed unsafe or inappropriate.

7. Luggage and Personal Items

• Clients are responsible for their luggage and personal belongings.

• Supreme Lane is not liable for the loss, damage, or theft of items left in the vehicle.

8. Pets

• Only service animals are permitted unless otherwise approved in advance.

9. Liability

• Supreme Lane is not liable for delays caused by traffic, weather, or other unforeseen circumstances beyond our control.

• Our liability for any service-related claims is limited to the amount paid for the transportation service.

10. Privacy

• We respect your privacy and handle all personal data in accordance with applicable privacy laws.

• For details, please refer to our Privacy Policy.

11. Changes to Terms

• Supreme Lane reserves the right to modify these terms and conditions at any time.

• Continued use of our services constitutes acceptance of any updated terms.